Discover the ultimate convenience and flexibility when it comes to paying online.
You can easily make payments from your TRUE Community account or another financial institution. Choose from a wide range of secure and seamless payment methods.
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Digital Banking
Create a Digital Banking account online and easily transfer from your TRUE Community account or connect to another financial institution with the external account option.
You can schedule and edit one-time or recurring transfers between all your accounts. To register your TRUECCU account, you’ll need your account number, your social security number, and the zip code and email address or phone number on your account.
Web Pay
Enroll in web pay online and set up recurring ACH or Debit card payments from your other financial institution to your TRUE Community account or loan. Easily create and delete scheduled payments at any time. Web pay is fee-free for enrolled users.
To Make a Guest Payment without being enrolled in Web Pay, there is a $10 fee.
Click our Web Pay link to see the steps!
ACH Transfer from Another Financial Institution
Initiate a payment from your other financial institution to TRUECCU.
TRUE Community Credit Union does not charge a fee for incoming ACH transactions or Wire transfers.
You can find your account number and routing number inside Digital Banking online.
Check out the Digital Banking Quick Guides for more step-by-step instructions. If paying directly to a loan, ensure the correct loan ID is provided to your financial institution so the payment applies to the correct loan/share.
Pay Over the Phone with Your Account Number or Debit Card
Give us a call at 784-7101 or 1-800-554-7101 to make a payment over the phone with a representative. Make a payment with your account number and routing number or with your debit card from another financial institution.
Payments processed over the phone will be charged a $10 fee.
Please note - funds for check payments and deposits may have a hold applied.
Pay at a Branch
Pay in person at any TRUE Community Credit Union branch location!
See all our branch locations on our Hours and Locations page.
Please note - funds for check payments and deposits may have a hold applied.
Pay at a Shared Branching Location
Utilize a Shared Branching credit union near you to make a payment to your TRUECCU loan or account.
There are over 5,000 shared branch locations nationwide; find the closest one to you with the Shared Branching Locator.
Please note - funds for check payments and deposits may have a hold applied.
Mail a Payment
Mail payments to TRUE Community Credit Union 1100 Clinton Rd. Jackson, MI 49202. (Please take into consideration the time it takes for payments to be sent through the mail, approximately 1-2 weeks. Late payments are subject to late fees.)
Please note - funds for check payments and deposits may have a hold applied.
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